DataInherit Privacy Policy
We are committed to safeguarding the privacy of our website visitors and DataInherit service users. This policy sets out how we will treat your personal information. Throughout the text of this policy we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
What information we collect about you
When you visit the DataInherit website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website. These data are used for statistical purposes only, to improve our service. If you open an account, we collect the following types of information from you:
- username
- email address
- mobile number (optional, only used to carry out our DataInherit service or for 2-stage authentication)
- first name, last name (optional, only used to carry out our DataInherit service)
These data are only available to our customer service for personal interaction with you and to inform you about important system changes. Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or the length of subscription time. All information, including files and passwords, that you store in your DataInherit data-safe is fully encrypted and cannot be accessed by anyone except you.
How we use cookies
When you access our website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer. We send a "session cookie" to your computer when you access our website. This type of cookie helps us to recognize you if you visit several pages on our site during the same session, so that we can optimize the way we present information to you. Once you navigate away from our website, this cookie expires and no longer has any effect. Session cookies will be deleted from your computer when you close your browser. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/intl/en/privacypolicy.html.
How we protect and store personal information
We store and process your personal information on our computers in Switzerland, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable Swiss federal regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfil their job responsibilities.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient and customized experience. We may use your personal information to:
- provide the services and customer support you request;
- customize, evaluate, and improve our services and the content and layout of our website;
- send you targeted marketing, service update notices, and promotional offers based on your communication preferences; - compare information to test for accuracy and verify it with third parties.
How we share personal information with other parties
We rely on the services of trusted partners to implement DataInherit. The following partners may see some of your contact data as part of their way of helping us to provide our DataInherit service to you:
- Incamail, a secure email service of Swiss Post, will see your beneficiaries' mobile number and email, but will not store them longer than 30 days and only use them for contacting your beneficiaries. All communication with IncaMail is encrypted. This information can only be decrypted by using the activation key and cannot be accessed otherwise.
- ECall, an SMS delivery service by Dolphin Systems in Switzerland, will use your mobile number to be able to deliver notification messages for activating the inheritance procedure and to be able to deliver the SMS authentication code to you.
- Law enforcement or government officials when we are compelled to do so by a subpoena, court order or similar legal procedure. If we need to do so to comply with law then we would potentially be forced to give away the username and email address. All other personal information is fully encrypted and cannot be seen by any DataInherit/DSwiss employee.
- All our website financial transactions are handled through our payment services provider, Saferpay. We will share information with Saferpay only to the extent necessary for the purposes of processing payments you make via our website.
- Other third parties with your consent or direction to do so. DataInherit will not sell or rent any of your personal information to third parties in the normal course of doing business, and only shares your personal information with third parties as described in this policy.
How you can access or change your personal information
You can review and edit your personal information at any time by logging in to your account and clicking the Preference button in the top right corner.
How we handle amendments to this policy
We may update this privacy policy from time to time by posting a new version on our website. We may also notify DataInherit account holders of changes to our privacy policy by email.
How you can contact us about privacy questions
If you have questions or concerns regarding this policy, you should contact us by email info@datainherit.com or by writing to us at DSwiss AG, Attn: Privacy Department, Badenerstrasse 281, 8003 Zurich, Switzerland.
